A Walk-Through: The $1,000 Delivery
A Walk-Through: The $1,000 Delivery
Section titled “A Walk-Through: The $1,000 Delivery”This page walks through delegation risk concepts progressively, using a concrete example that grows in complexity.
Part 1: The Simplest Delegation
Section titled “Part 1: The Simplest Delegation”Alice (the Delegator) needs $1,000 transported across town. She gives the cash to Bob (the Delegate) to deliver it.
flowchart LR
Alice["Alice<br/>(Delegator)"] -->|"$1,000"| Bob["Bob<br/>(Delegate)"]
Bob -.->|"Task: Deliver to recipient"| Recipient["Recipient"]
What Is the Delegation Exposure?
Section titled “What Is the Delegation Exposure?”The moment Alice hands Bob the $1,000, she has created a Delegation Exposure—the set of possible harms from this delegation.
Bob’s Delegation Exposure (Alice’s perspective):
| Harm Mode | Description |
|---|---|
| Loss | Bob loses the money |
| Theft | Bob steals the money |
| Delay | Bob delivers late, causing problems |
| Partial | Bob delivers only part of the amount |
This is NOT a number—it’s the surface area of what can go wrong.
What Is the Delegation Risk?
Section titled “What Is the Delegation Risk?”Delegation Risk converts the exposure into a single expected-cost number:
Delegation Risk = Σ P(harm mode) × Damage(harm mode)Let’s estimate for Bob:
| Harm Mode | Probability | Damage | Risk Contribution |
|---|---|---|---|
| Loss (accident) | 2% | $1,000 | $20 |
| Theft | 1% | $1,000 | $10 |
| Delay (causes missed deal) | 5% | $200 | $10 |
| Partial delivery | 0.5% | $500 | $2.50 |
Total Delegation Risk = $42.50
Exposure Lifecycle
Section titled “Exposure Lifecycle”Delegation exposure has a lifecycle:
timeline
title Exposure Lifecycle
section OPENED
Alice hands Bob $1,000 : Exposure begins
section ACTIVE
Bob has the money : Exposure is LIVE
: Risk: $42.50/delivery × duration
section CLOSED
Recipient confirms delivery : Exposure ends
Key insight: Exposure exists in time. If Bob takes 2 hours to deliver, Alice has $42.50 of risk exposure for 2 hours. If he takes 20 minutes, the exposure window is much shorter.
Closing the Exposure
Section titled “Closing the Exposure”The exposure closes when:
- Success: Recipient confirms delivery → exposure closes with no harm realized
- Failure: A harm mode occurs → exposure closes with harm realized
- Cancellation: Alice retrieves the money → exposure closes with no task completed
flowchart LR
Alice["Alice"] -->|"$1k"| Bob["Bob"]
Bob -->|"$1k"| Recipient["Recipient"]
Recipient -->|"✓ Confirmed"| Success["Exposure Closed<br/>Realized Harm: $0"]
style Success fill:#90EE90
In this case: Delegation Risk: 0
Part 2: Reducing Exposure
Section titled “Part 2: Reducing Exposure”Alice realizes $42.50 per delivery adds up. She designs risk reduction measures.
Measure 1: Escrow Lock
Section titled “Measure 1: Escrow Lock”Instead of handing Bob cash, Alice uses a locked bag that only the recipient can open.
flowchart LR
Alice["Alice"] -->|"🔒 Locked Bag"| Bob["Bob"]
Bob -->|"🔒 Delivers"| Recipient["Recipient<br/>(has key)"]
style Bob fill:#ffffcc
Only the recipient can unlock the bag—Bob transports but cannot access the contents.
Effect on harm modes:
| Harm Mode | Old P | New P | Why |
|---|---|---|---|
| Theft | 1% | 0.1% | Bob can’t access the cash |
| Partial delivery | 0.5% | 0% | All-or-nothing lock |
New Delegation Risk:
| Harm Mode | Probability | Damage | Risk Contribution |
|---|---|---|---|
| Loss | 2% | $1,000 | $20 |
| Theft | 0.1% | $1,000 | $1 |
| Delay | 5% | $200 | $10 |
| Partial delivery | 0% | $500 | $0 |
**New Total: 42.50)
Measure 2: GPS Tracking
Section titled “Measure 2: GPS Tracking”Alice adds GPS to the locked bag, with geofence alerts.
flowchart LR
Alice["Alice"] -->|"🔒📍 Tracked Bag"| Bob["Bob"]
Bob -.->|"📍 GPS"| Alice
style Bob fill:#ffffcc
Alice monitors Bob’s location in real-time and can intervene if the bag goes off-route.
Effect:
| Harm Mode | Old P | New P | Why |
|---|---|---|---|
| Loss | 2% | 0.5% | Alice can intervene if off-route |
| Theft | 0.1% | 0.05% | Theft attempts are visible |
New Total: $16.50
Measure 3: Bonded Courier
Section titled “Measure 3: Bonded Courier”Alice requires Bob to post a $1,000 bond that he forfeits if delivery fails.
Effect:
| Harm Mode | Old P | New P | Why |
|---|---|---|---|
| All intentional harms | varies | ~0% | Bob’s incentives now aligned |
New Total: $5.25 (only accidental losses remain)
Summary of Risk Reduction
Section titled “Summary of Risk Reduction”Each measure targets specific harm modes, progressively reducing total delegation risk:
xychart-beta
title "Delegation Risk Reduction"
x-axis ["Baseline", "+ Lock", "+ GPS", "+ Bond"]
y-axis "Delegation Risk ($)" 0 --> 50
bar [42.50, 31.00, 16.50, 5.25]
Part 3: Enter the Overseer
Section titled “Part 3: Enter the Overseer”Now we introduce Carol (the Overseer)—a third party who monitors all delegations in the organization.
graph TB
subgraph Oversight["🔭 Oversight"]
Carol["Carol (Overseer)"]
end
subgraph Delegators["📋 Delegators"]
Alice["Alice"]
Dave["Dave"]
Eve["Eve"]
end
subgraph Delegates["🚚 Delegates"]
Bob["Bob"]
Frank["Frank"]
Grace["Grace"]
end
Carol --> Alice
Carol --> Dave
Carol --> Eve
Alice --> Bob
Dave --> Frank
Eve --> Grace
What Carol Sees
Section titled “What Carol Sees”Carol maintains a Delegation Risk Dashboard:
Active Delegations
| Delegator | Delegate | Amount | Risk | Duration |
|---|---|---|---|---|
| Alice | Bob | $1,000 | $16.50 | 0:45 active |
| Dave | Frank | $5,000 | $180.00 | 2:15 active |
| Eve | Grace | $500 | $8.25 | 0:12 active |
- Total Active Exposure: $6,500
- Total Active Delegation Risk: $204.75
Carol’s Analysis
Section titled “Carol’s Analysis”Carol can compute several useful metrics:
1. Risk-Weighted Exposure Time
For each delegation:
Risk-Weighted Exposure = Delegation Risk × Duration (hours)| Delegation | Risk | Duration | Risk-Weighted |
|---|---|---|---|
| Alice→Bob | $16.50 | 0.75 hr | $12.38 |
| Dave→Frank | $180 | 2.25 hr | $405.00 |
| Eve→Grace | $8.25 | 0.2 hr | $1.65 |
Finding: Dave→Frank is 97% of the organization’s risk-weighted exposure!
2. Delegate Risk Profiles
Carol tracks historical performance:
Bob (30 deliveries)
- Success rate: 97%
- Average duration: 42 min
- Incidents: 1 minor delay
- Estimated Delegation Risk: **16.50)
Frank (15 deliveries)
- Success rate: 87%
- Average duration: 2.1 hr
- Incidents: 2 losses ($800 total)
- Estimated Delegation Risk: **180)
3. Organizational Risk Budget
Carol sets limits:
Total Delegation Risk Budget: $500/dayCurrent Usage: $204.75 (41% of budget)If Dave wants to delegate another $10,000 to Frank, Carol’s system would flag:
- Frank’s estimated risk: $440
- Would push total to $644.75 (129% of budget)
- BLOCKED until Frank’s risk profile improves or measures are added
Part 4: Bob Sees the Numbers
Section titled “Part 4: Bob Sees the Numbers”Now we make the delegation risk visible to Bob (the Delegate).
Bob’s Risk Profile
Section titled “Bob’s Risk Profile”| Metric | Value |
|---|---|
| Delegation Risk | $12.00/delivery |
| Rank | 3rd best of 12 delegates |
| Trend | ↓ 27% (improving!) |
What Affects Bob’s Risk Score
Section titled “What Affects Bob’s Risk Score”| Factor | Score | Rating |
|---|---|---|
| Delivery Time | 42 min avg | Good |
| Success Rate | 97% | Excellent |
| Route Compliance | 98% | Excellent |
| Incident History | 1 minor | Good |
Opportunities to Reduce Risk Score
Section titled “Opportunities to Reduce Risk Score”- Reduce avg delivery time to <30 min: -$2.00 risk
- Complete certification course: -$1.50 risk
- 10 more clean deliveries: -$1.00 risk
Why Bob Cares
Section titled “Why Bob Cares”Bob now has incentives to reduce his delegation risk score:
1. More Assignments
Alice's decision: - Need to send $5,000 - Bob's risk: $12/delivery → $60 for this amount - Frank's risk: $220/delivery → $1,100 for this amount
Alice chooses Bob. Bob gets more work.2. Higher Value Assignments
Carol’s rules:
Delegation limits by Delegate risk score: - Risk < $15: Can handle up to $10,000 - Risk $15-50: Can handle up to $2,000 - Risk > $50: Can handle up to $500 onlyLower risk score = access to larger deliveries = more fees.
3. Faster Exposure Closure
Bob realizes: exposure × time is the real cost to the organization.
Two deliveries of $1,000:
Bob (42 min avg): Exposure time: 0.7 hr Risk-weighted: $12 × 0.7 = $8.40
Frank (2.1 hr avg): Exposure time: 2.1 hr Risk-weighted: $220 × 2.1 = $462.00Bob’s deliveries impose 55× less risk-weighted exposure than Frank’s!
Bob’s Optimization
Section titled “Bob’s Optimization”Bob actively works to minimize his delegation risk:
1. SPEED — Take shortest routes, minimize exposure window
- Before: scenic route (longer exposure)
- After: direct route (shorter exposure)
2. TRANSPARENCY — Provide real-time updates
- “Package picked up”
- “En route, ETA 15 min”
- “Arrived, awaiting confirmation”
- “Delivered and confirmed”
3. PROACTIVE RISK REDUCTION — Request verification measures
- Bob to Alice: “Can we use the GPS bag? It’ll lower my risk score and your exposure.”
Part 5: The Full Picture
Section titled “Part 5: The Full Picture”With all parties seeing the same delegation risk framework:
graph TB
subgraph Oversight["🔭 Oversight Layer"]
Carol["Carol<br/>Sets budgets, monitors, alerts"]
end
subgraph Delegators["📋 Delegator Layer"]
Alice["Alice<br/>Chooses low-risk delegates"]
Dave["Dave<br/>Improves measures"]
Eve["Eve<br/>Rewards best performers"]
end
subgraph Delegates["🚚 Delegate Layer"]
Bob["Bob<br/>Optimizes speed"]
Frank["Frank<br/>Invests in improvement"]
Grace["Grace<br/>Maintains low risk"]
end
Carol --> Alice
Carol --> Dave
Carol --> Eve
Alice --> Bob
Dave --> Frank
Eve --> Grace
style Bob fill:#90EE90
style Grace fill:#90EE90
style Frank fill:#ffcccc
Aligned Incentives
Section titled “Aligned Incentives”The framework creates alignment:
| Party | Wants | Achieves by |
|---|---|---|
| Carol (Overseer) | Low org-wide risk | Setting budgets, monitoring, intervening |
| Alice (Delegator) | Low exposure on her tasks | Choosing low-risk delegates, adding measures |
| Bob (Delegate) | More/better assignments | Reducing his risk score through performance |
Everyone benefits from lower delegation risk.
Summary: Key Concepts
Section titled “Summary: Key Concepts”| Concept | Definition | In Our Example |
|---|---|---|
| Delegation Exposure | Set of possible harms from a delegation | {Loss, Theft, Delay, Partial} |
| Delegation Risk | Σ P(harm) × Damage(harm) | 5.25 |
| Exposure Window | Time during which exposure is active | Pickup to confirmed delivery |
| Risk-Weighted Exposure | Risk × Duration | 8.40 |
| Risk Reduction Measures | Controls that lower harm probabilities | Lock, GPS, Bond |
| Delegation Risk Budget | Org-wide limit on total active risk | $500/day |
| Delegate Risk Score | Estimated risk per task for a specific delegate | Bob: 220 |
Next Steps
Section titled “Next Steps”- Delegation Risk Overview — The full framework and formulas
- Risk Decomposition — Accidents vs. defection: two types of harm
- Trust Interfaces — Formalizing the delegation contract
- Trust Accounting — Ledgers, dashboards, and auditing