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A Walk-Through: The $1,000 Delivery

This page walks through delegation risk concepts progressively, using a concrete example that grows in complexity.


Alice (the Delegator) needs $1,000 transported across town. She gives the cash to Bob (the Delegate) to deliver it.

flowchart LR
    Alice["Alice<br/>(Delegator)"] -->|"$1,000"| Bob["Bob<br/>(Delegate)"]
    Bob -.->|"Task: Deliver to recipient"| Recipient["Recipient"]

The moment Alice hands Bob the $1,000, she has created a Delegation Exposure—the set of possible harms from this delegation.

Bob’s Delegation Exposure (Alice’s perspective):

Harm ModeDescription
LossBob loses the money
TheftBob steals the money
DelayBob delivers late, causing problems
PartialBob delivers only part of the amount

This is NOT a number—it’s the surface area of what can go wrong.

Delegation Risk converts the exposure into a single expected-cost number:

Delegation Risk = Σ P(harm mode) × Damage(harm mode)

Let’s estimate for Bob:

Harm ModeProbabilityDamageRisk Contribution
Loss (accident)2%$1,000$20
Theft1%$1,000$10
Delay (causes missed deal)5%$200$10
Partial delivery0.5%$500$2.50

Total Delegation Risk = $42.50

Delegation exposure has a lifecycle:

timeline
    title Exposure Lifecycle
    section OPENED
        Alice hands Bob $1,000 : Exposure begins
    section ACTIVE
        Bob has the money : Exposure is LIVE
        : Risk: $42.50/delivery × duration
    section CLOSED
        Recipient confirms delivery : Exposure ends

Key insight: Exposure exists in time. If Bob takes 2 hours to deliver, Alice has $42.50 of risk exposure for 2 hours. If he takes 20 minutes, the exposure window is much shorter.

The exposure closes when:

  1. Success: Recipient confirms delivery → exposure closes with no harm realized
  2. Failure: A harm mode occurs → exposure closes with harm realized
  3. Cancellation: Alice retrieves the money → exposure closes with no task completed
flowchart LR
    Alice["Alice"] -->|"$1k"| Bob["Bob"]
    Bob -->|"$1k"| Recipient["Recipient"]
    Recipient -->|"✓ Confirmed"| Success["Exposure Closed<br/>Realized Harm: $0"]

    style Success fill:#90EE90

In this case: Delegation Risk: 42.50RealizedHarm:42.50 → Realized Harm: 0


Alice realizes $42.50 per delivery adds up. She designs risk reduction measures.

Instead of handing Bob cash, Alice uses a locked bag that only the recipient can open.

flowchart LR
    Alice["Alice"] -->|"🔒 Locked Bag"| Bob["Bob"]
    Bob -->|"🔒 Delivers"| Recipient["Recipient<br/>(has key)"]

    style Bob fill:#ffffcc

Only the recipient can unlock the bag—Bob transports but cannot access the contents.

Effect on harm modes:

Harm ModeOld PNew PWhy
Theft1%0.1%Bob can’t access the cash
Partial delivery0.5%0%All-or-nothing lock

New Delegation Risk:

Harm ModeProbabilityDamageRisk Contribution
Loss2%$1,000$20
Theft0.1%$1,000$1
Delay5%$200$10
Partial delivery0%$500$0

**New Total: 31(reducedfrom31** (reduced from 42.50)

Alice adds GPS to the locked bag, with geofence alerts.

flowchart LR
    Alice["Alice"] -->|"🔒📍 Tracked Bag"| Bob["Bob"]
    Bob -.->|"📍 GPS"| Alice

    style Bob fill:#ffffcc

Alice monitors Bob’s location in real-time and can intervene if the bag goes off-route.

Effect:

Harm ModeOld PNew PWhy
Loss2%0.5%Alice can intervene if off-route
Theft0.1%0.05%Theft attempts are visible

New Total: $16.50

Alice requires Bob to post a $1,000 bond that he forfeits if delivery fails.

Effect:

Harm ModeOld PNew PWhy
All intentional harmsvaries~0%Bob’s incentives now aligned

New Total: $5.25 (only accidental losses remain)

Each measure targets specific harm modes, progressively reducing total delegation risk:

xychart-beta
    title "Delegation Risk Reduction"
    x-axis ["Baseline", "+ Lock", "+ GPS", "+ Bond"]
    y-axis "Delegation Risk ($)" 0 --> 50
    bar [42.50, 31.00, 16.50, 5.25]

Now we introduce Carol (the Overseer)—a third party who monitors all delegations in the organization.

graph TB
    subgraph Oversight["🔭 Oversight"]
        Carol["Carol (Overseer)"]
    end

    subgraph Delegators["📋 Delegators"]
        Alice["Alice"]
        Dave["Dave"]
        Eve["Eve"]
    end

    subgraph Delegates["🚚 Delegates"]
        Bob["Bob"]
        Frank["Frank"]
        Grace["Grace"]
    end

    Carol --> Alice
    Carol --> Dave
    Carol --> Eve

    Alice --> Bob
    Dave --> Frank
    Eve --> Grace

Carol maintains a Delegation Risk Dashboard:

Active Delegations

DelegatorDelegateAmountRiskDuration
AliceBob$1,000$16.500:45 active
DaveFrank$5,000$180.002:15 active
EveGrace$500$8.250:12 active
  • Total Active Exposure: $6,500
  • Total Active Delegation Risk: $204.75

Carol can compute several useful metrics:

1. Risk-Weighted Exposure Time

For each delegation:

Risk-Weighted Exposure = Delegation Risk × Duration (hours)
DelegationRiskDurationRisk-Weighted
Alice→Bob$16.500.75 hr$12.38
Dave→Frank$1802.25 hr$405.00
Eve→Grace$8.250.2 hr$1.65

Finding: Dave→Frank is 97% of the organization’s risk-weighted exposure!

2. Delegate Risk Profiles

Carol tracks historical performance:

Bob (30 deliveries)

  • Success rate: 97%
  • Average duration: 42 min
  • Incidents: 1 minor delay
  • Estimated Delegation Risk: **12.00/delivery(from12.00/delivery** (↓ from 16.50)

Frank (15 deliveries)

  • Success rate: 87%
  • Average duration: 2.1 hr
  • Incidents: 2 losses ($800 total)
  • Estimated Delegation Risk: **220.00/delivery(from220.00/delivery** (↑ from 180)

3. Organizational Risk Budget

Carol sets limits:

Total Delegation Risk Budget: $500/day
Current Usage: $204.75 (41% of budget)

If Dave wants to delegate another $10,000 to Frank, Carol’s system would flag:

  • Frank’s estimated risk: $440
  • Would push total to $644.75 (129% of budget)
  • BLOCKED until Frank’s risk profile improves or measures are added

Now we make the delegation risk visible to Bob (the Delegate).

MetricValue
Delegation Risk$12.00/delivery
Rank3rd best of 12 delegates
Trend↓ 27% (improving!)
FactorScoreRating
Delivery Time42 min avgGood
Success Rate97%Excellent
Route Compliance98%Excellent
Incident History1 minorGood
  • Reduce avg delivery time to <30 min: -$2.00 risk
  • Complete certification course: -$1.50 risk
  • 10 more clean deliveries: -$1.00 risk

Bob now has incentives to reduce his delegation risk score:

1. More Assignments

Alice's decision:
- Need to send $5,000
- Bob's risk: $12/delivery → $60 for this amount
- Frank's risk: $220/delivery → $1,100 for this amount
Alice chooses Bob. Bob gets more work.

2. Higher Value Assignments

Carol’s rules:

Delegation limits by Delegate risk score:
- Risk < $15: Can handle up to $10,000
- Risk $15-50: Can handle up to $2,000
- Risk > $50: Can handle up to $500 only

Lower risk score = access to larger deliveries = more fees.

3. Faster Exposure Closure

Bob realizes: exposure × time is the real cost to the organization.

Two deliveries of $1,000:
Bob (42 min avg):
Exposure time: 0.7 hr
Risk-weighted: $12 × 0.7 = $8.40
Frank (2.1 hr avg):
Exposure time: 2.1 hr
Risk-weighted: $220 × 2.1 = $462.00

Bob’s deliveries impose 55× less risk-weighted exposure than Frank’s!

Bob actively works to minimize his delegation risk:

1. SPEED — Take shortest routes, minimize exposure window

  • Before: scenic route (longer exposure)
  • After: direct route (shorter exposure)

2. TRANSPARENCY — Provide real-time updates

  • “Package picked up”
  • “En route, ETA 15 min”
  • “Arrived, awaiting confirmation”
  • “Delivered and confirmed”

3. PROACTIVE RISK REDUCTION — Request verification measures

  • Bob to Alice: “Can we use the GPS bag? It’ll lower my risk score and your exposure.”

With all parties seeing the same delegation risk framework:

graph TB
    subgraph Oversight["🔭 Oversight Layer"]
        Carol["Carol<br/>Sets budgets, monitors, alerts"]
    end

    subgraph Delegators["📋 Delegator Layer"]
        Alice["Alice<br/>Chooses low-risk delegates"]
        Dave["Dave<br/>Improves measures"]
        Eve["Eve<br/>Rewards best performers"]
    end

    subgraph Delegates["🚚 Delegate Layer"]
        Bob["Bob<br/>Optimizes speed"]
        Frank["Frank<br/>Invests in improvement"]
        Grace["Grace<br/>Maintains low risk"]
    end

    Carol --> Alice
    Carol --> Dave
    Carol --> Eve

    Alice --> Bob
    Dave --> Frank
    Eve --> Grace

    style Bob fill:#90EE90
    style Grace fill:#90EE90
    style Frank fill:#ffcccc

The framework creates alignment:

PartyWantsAchieves by
Carol (Overseer)Low org-wide riskSetting budgets, monitoring, intervening
Alice (Delegator)Low exposure on her tasksChoosing low-risk delegates, adding measures
Bob (Delegate)More/better assignmentsReducing his risk score through performance

Everyone benefits from lower delegation risk.


ConceptDefinitionIn Our Example
Delegation ExposureSet of possible harms from a delegation{Loss, Theft, Delay, Partial}
Delegation RiskΣ P(harm) × Damage(harm)42.50baseline,reducedto42.50 baseline, reduced to 5.25
Exposure WindowTime during which exposure is activePickup to confirmed delivery
Risk-Weighted ExposureRisk × Duration12×0.7hr=12 × 0.7hr = 8.40
Risk Reduction MeasuresControls that lower harm probabilitiesLock, GPS, Bond
Delegation Risk BudgetOrg-wide limit on total active risk$500/day
Delegate Risk ScoreEstimated risk per task for a specific delegateBob: 12,Frank:12, Frank: 220